Really interested to know how Covid affected your operations. Most organisations have had to change the way they operated and did this change throw up any 'kinks' that were there already but buried beneath the surface? How are you reviewing your operations going forward? Did your operations stand up to the changes? What are you keeping? What would you do better? Have you developed your BCP? Love to hear whats going on across the country and not just in my 'bubble' (i think bubble will be the new 'unprecedented' as the most used word!) of contacts.